Why would you work at ESAS?
You get the opportunity to continue developing your skills by coaching and training.
You have the chance to work independently and take responsibility for your own work.
ESAS is a young, dynamic and growing company organizing regular fun activities with colleagues.
Our key values: a positive attitude, service-mindedness, enjoying your work and open communication.
Our 1000+ employees are driven by the goal to improve your customers' experience. Together, they offer you the most automated, integrated and high-performance customer service offering available on the Benelux market.
Our field engineers are your ideal brand ambassadors. They are well-trained and multi-skilled in order to offer your customers the right skill for the right device at the right time and place.
By focusing on proactive maintenance and remote support we minimize your price per ticket and break/fix costs.
ESAS can deliver technicians working at your premises with your own software tools, or you can choose complete or modular outsourcing to our team, using the ESAS processes and software.
Our service desk uses ITIL-based ticketing tools and software for remote monitoring and problem-solving. The ESAS field services are based on our Service Cruiser cloud software.