News

A closer look at supply logistics

A closer look at supply logistics

Date: 31/08/2017

ESAS daily sends out over 1,250 field service engineers to maintain or install connected devices. For almost each intervention, our technicians need multiple parts. A technician without the right components is like a soldier without a weapon; useless on the battle field.

esas_about_5.jpg

ESAS takes over Group TSB

Date: 24/08/2017

ICT/IoT service provider ESAS from Wilrijk, which employs over 1000 people and last year achieved a turnover of €60 million, has taken over Group TSB, a sector colleague from Beringen.

how-do-we-make-staffing-success

How do we make staffing a success?

Date: 22/08/2017

More and more companies are asking us for temporary IT workers. This is no surprise – the need for IT experts is increasing all the time, yet they are decreasing in number. At ESAS, however, we’re still managing to keep our customers happy; staffing has become one of our most important services.

esas_academy_1.png

ESAS offers broader opportunities in the job market

Date: 31/07/2017

ESAS had been contemplating providing in-house training to its employees for a while. At the beginning of 2017 the idea finally became reality and ESAS Academy saw the light of day. The Academy offers technical courses to both ESAS technicians and technicians from partners and subcontractors. But we always dream big.

Efficient dispatching thanks to automated rescheduling by Service Cruiser

Efficient dispatching thanks to automated rescheduling by Service Cruiser

Date: 31/07/2017

ESAS daily sends out more than 1.000 technicians. Without proper organisation, this can easily lead to a logistic nightmare. Thanks to our in-house developed software Service Cruiser, most of our scheduling and rescheduling is fully automated and always up-to-date.

First Time Right for better customer satisfaction

First Time Right for better customer satisfaction

Date: 31/07/2017

Satisfied customers, it is one of our main goals at ESAS. That is why we have been working with a First Time Right (FTR) mindset for every intervention.