Looking for a partner that can take care of your service processes? ESAS delivers complete or modular sourcing and outsourcing solutions tailored to your needs. Our multi-skilled team takes over your device monitoring, service desk operations, field operations or a combination of the three.
Not yet ready for full outsourcing? ESAS staffing services provide the extra people you need to support and improve your customer services at peak times or for special projects. In these cases we use your own software tools and follow your customer service processes.
Our staffing contracts vary from providing just one technician to supplying larger teams, including network engineers, call centre agents and field service engineers all working for you. We have a full range of expertise available with specific knowledge for customer support in all sectors: telecom, utilities, retail, vendors, manufacturing industry and government.