News

The ESAS Home Training Facility

Practice makes perfect; ESAS opens new training facility

Date: 10/12/2018

The proof of the pudding is in the eating, especially when it comes to technical training.

A screenshot from Service Cruiser

Discover the app that routes our versatile field service engineers

Date: 29/11/2018

One of the reasons why our field service engineers’ work is so strikingly effective is our Service Cruiser software mobile app. We’re launching a new version of this app which runs on every platform. Your customers and central dispatching services rely greatly on the information flowing through this mobile app.

A screenshot from Service Cruiser

Do you know the three key features of field service management?

Date: 23/10/2018

What are the three most important core characteristics of any field service management software? That's right, scheduling, scheduling and ... scheduling. The essence of field services is to get the right person with the right equipment to the right customer at the right time.

Service engineer is helping customer with Service Cruiser Software

Service Cruiser: a quantum leap in cloud service management

Date: 02/10/2018

Service Cruiser v5 has arrived! Our software for field service and device management has been fully rebuilt for Microsoft Azure Cloud Services. This means we’ve taken a huge leap forwards to even better, scalable, extra secure and more flexible service provision.

Microsoft and ESAS talking

How ESAS unleashes the potential of the Microsoft Azure cloud

Date: 26/09/2018

Microsoft and ESAS have been good friends for a long time already, and now they’re joining forces to help companies deploy ESAS's service management solution Service Cruiser and unleash the potential of Augmented Reality, Artificial Intelligence and Machine Learning over the next few years.

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ESAS tests eTrike as an alternative to the van

Date: 26/06/2018

At ESAS, we take Socially Responsible Enterprise very seriously. We have therefore started a pilot project in Rotterdam where one of our service engineers is using an eTrike for customer visits. The aim of this project is to check if this electric three-wheeler can serve as an alternative to the van for some of our service engineers.