News

Service engineer is helping customer with Service Cruiser Software

Service Cruiser: a quantum leap in cloud service management

Date: 02/10/2018

Service Cruiser v5 has arrived! Our software for field service and device management has been fully rebuilt for Microsoft Azure Cloud Services. This means we’ve taken a huge leap forwards to even better, scalable, extra secure and more flexible service provision.

Microsoft and ESAS talking

How ESAS unleashes the potential of the Microsoft Azure cloud

Date: 26/09/2018

Microsoft and ESAS have been good friends for a long time already, and now they’re joining forces to help companies deploy ESAS's service management solution Service Cruiser and unleash the potential of Augmented Reality, Artificial Intelligence and Machine Learning over the next few years.

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ESAS tests eTrike as an alternative to the van

Date: 26/06/2018

At ESAS, we take Socially Responsible Enterprise very seriously. We have therefore started a pilot project in Rotterdam where one of our service engineers is using an eTrike for customer visits. The aim of this project is to check if this electric three-wheeler can serve as an alternative to the van for some of our service engineers.

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Augmented Reality is really on its way!

Date: 21/06/2018

In our view, Augmented Reality will actually become a reality next year. One of the reasons for this is that the built-in cameras of mobile devices and smart glasses will be able to precisely identify all devices – every kind of modem or every type of smart thermostat, for example.

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The courses at ESAS

Date: 03/05/2018

The increasing digitization and robotization in the business world are currently generating additional jobs rather than threatening employment. As a result, people with technical knowledge in particular are more in demand than ever before, and this while technology companies have struggled for years to fill their vacancies.

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Launching smart devices? Keep in mind the after-sales service

Date: 19/04/2018

The Internet of Things is now growing rapidly, with many companies launching numerous connected devices. Manufacturers see smart devices as the ideal way of offering customers an improved service, while at the same time collecting additional data about customer behaviour.